Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We'll notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Allow an additional 1–3 business days for order processing before shipping. We offer the following options:
- Standard Shipping: Delivery times vary by product, destination, and shipping partner. Some items shipped from overseas may take longer than 8 business days.
- Free Standard Shipping on orders of $70 or more. Some items may qualify for free Standard Shipping below $70; your shipping rate is shown at checkout.
Delivery times for items fulfilled by our shipping partners may vary. Contact us at melisa.danielsoncove@gmail.com if you need an estimate before ordering.
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.
Damages If your order arrives damaged or is lost in transit, contact us at melisa.danielsoncove@gmail.com with your order number and photos of any damage. Please keep the packaging while we review the issue and work with the shipping carrier or fulfillment partner.
International Shipping At this time, we ship within the United States only. International shipping may be available in the future.
Questions? If you have any questions about your shipment, please contact us at melisa.danielsoncove@gmail.com.